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Business Analyst- Analytics - Hyderabad, India

Overview

As a member of the corporate team, you’ll focus on enhancing the relationship with our clients as we provide outstanding business solution services. Within departments like Accounting & Finance, Human Resources, and Engineering, Conduent is actively staffing all teams with roles like Recovery Analyst, Client Services Specialist, and Senior Management Consultant. At Conduent, we give our employees the opportunity to further develop their career skills with the intention of growing them into leaders within the organization.

  • Full Time
  • Experienced
  • Professional Development Opportunities

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Success Profile

What will make you successful at Conduent?
Check out the traits we’re looking for and see if you have the right mix.

  • Adaptable 9
  • Detail-Oriented 9
  • Multi-Tasker 8
  • Strategic 10
  • Expressive Presenter 6
  • Conceptual 4
Traits are on a scale of 1 to 10

Addtional Traits

  • Insightful
  • Organized
  • Consistent
  • Efficient
  • Focused
  • Logical
  • Responsible
  • Versatile

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Rewards

  • Healthcare

    Conduent is proud to offer comprehensive and competitive benefits that reflect the value of our employees. Benefits will differ by country, please contact your recruiter for details specific to your location.

  • Balance

    Maintaining a work/life balance is the key to success.

  • Collaboration

    Department learning opportunities and company-wide digital knowledge share.

  • Compensation

    Competitive salaries.

  • Family Support

    Additional resources to support employees with families.

  • Professional Development

    Conduent offers programs to help advance the careers of our employees.

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Responsibilities

Description
Conduent is the world's largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve. 

We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world. 

Whether it's digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning - Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at www.conduent.com.




Job Overview


We are looking for a Business Analyst who will be part of our Analytics Practice and will be expected to actively work in a multi-disciplinary fast paced environment. This role requires a broad range of skills and the ability to step into different roles depending on the size and scope of the project. 
Business Analyst will be expected to work closely with Business Stakeholders and the Analytics team to provide critical Business insights and strategy, formulated after doing detailed Data Analytics. This role involves defining business objectives, identifying key Business metrics and their target values, data identification & analysis, adherence to delivery timelines, creation and delivery of presentations / documents / reports to stakeholders within the organization
.





Responsibilities:


·

Works closely with the Product Managers, Domain SME’s, Clients etc. to understand their needs / requirements, identify the key Business metrics to be impacted and define the expected ROI

·
Takes lead in requirement management and is expected to lead and deliver the following activities

o
Assisting with the business case

o
Planning and monitoring

o
Eliciting & organizing the requirements

o
Translating and simplifying requirements

o
Requirements management and communication

o
Requirements analysis

o
Identifying Business Metrics and defining target values to be achieved through Analytics intervention

o
Presenting insights to Stakeholders

o
Collaborate with Analytics and Technology teams to create solutions and offerings and convert analytical initiatives into Platforms

·
Other duties and responsibilities of the role include


o
Task analysis and evaluating surveys and workshop results

o
Preliminary Data Analysis to identify possible outcomes

o
Create the requisite documentation on the Analytics Product / Platform / Solution

o
Test & validate the Analytics output / platform to ensure it meets the requirements

o
Document any identified required changes, and communicate them to the relevant stakeholders / colleagues.

o
Training & enabling client process delivery functions to better adopt the Analytics output / platform

o
Training, mentoring and coaching fellow team members


·
Perform data studies and data discovery around new or existing data sources

·
Provide stakeholders with status reports, business benefits on initiatives and activity roadmap aligned to broad project plan

·
Work with the Business Stakeholders / Product Managers during and post implementation of the insights and strategy with the end goal of adoption of the Analytics model and to deliver value

·

Support single/multiple projects




Experience Needed:


·

5+ years of professional analytics experience is required

·

Bachelor's Degree, preferably in Computer Engineering or Econometrics or Statistics


·

Post-Graduation in Management is highly preferable


·

Domain knowledge in BFSI or US Healthcare industry is highly desirable


·
Knowledge of statistics and analytical modeling is essential.

·
Hands-on experience in data handling, data visualization and statistical tools like R, Power BI, SQL

·
Should possess problem solving skills and should be able to formulate problem statement from high level Business Needs

·
Logical ability to visualize and leverage data to predict business outcomes and help in decision making

·

Should have knowledge about big data environments, cloud data stores, different RDBMS and OLAP solutions

·

Has good technical background and remains evergreen with technology, analytical techniques and industry developments.



Additional
Requirements

·
Should be a fast learner and a self-starter, open to learning new tools & techniques

·
Must possess excellent communication, documentation and presentation skills (both verbal & written)

·
Advanced Excel and PowerPoint skills

·
Knowledge of techniques such as business and management accounting principles, cost benefit analysis, SWOT analysis

·

Experience with gathering end user requirements and writing functional & technical documentation


·

Time management and multitasking skills to effectively meet deadlines under time-to-market pressure


·
Ability to work with minimal supervision

·
Should be open to travel, both domestic as well as internationally 
(on average 10%-20%)


·

Should be able to engage with customers on functional or business discussions


·

Demonstrates a rational and organized approach to the tasks undertaken and an awareness of the need to achieve quality

·

Demonstrates high standards of professional behavior in dealings with clients, colleagues and staff
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form.

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The Conduent difference

We’re the world’s largest business process services company — and we’re modernizing the constituent experience.

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Industries

We improve moments in millions of lives in a variety of industry sectors.

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