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Business Analyst- Analytics - Hyderabad, India


As a member of the corporate team, you’ll focus on enhancing the relationship with our clients as we provide outstanding business solution services. Within departments like Accounting & Finance, Human Resources, and Engineering, Conduent is actively staffing all teams with roles like Recovery Analyst, Client Services Specialist, and Senior Management Consultant. At Conduent, we give our employees the opportunity to further develop their career skills with the intention of growing them into leaders within the organization.

  • Full Time
  • Experienced
  • Professional Development Opportunities

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Success Profile

What will make you successful at Conduent?
Check out the traits we’re looking for and see if you have the right mix.

  • Adaptable 9
  • Detail-Oriented 9
  • Multi-Tasker 8
  • Strategic 10
  • Expressive Presenter 6
  • Conceptual 4
Traits are on a scale of 1 to 10

Addtional Traits

  • Insightful
  • Organized
  • Consistent
  • Efficient
  • Focused
  • Logical
  • Responsible
  • Versatile

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  • Healthcare

    Conduent is proud to offer comprehensive and competitive benefits that reflect the value of our employees. Benefits will differ by country, please contact your recruiter for details specific to your location.

  • Balance

    Maintaining a work/life balance is the key to success.

  • Collaboration

    Department learning opportunities and company-wide digital knowledge share.

  • Compensation

    Competitive salaries.

  • Family Support

    Additional resources to support employees with families.

  • Professional Development

    Conduent offers programs to help advance the careers of our employees.

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Conduent is the world's largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve. 

We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world. 

Whether it's digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning - Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at

Job Overview

We are looking for a Business Analyst who will be part of our Analytics Practice and will be expected to actively work in a multi-disciplinary fast paced environment. This role requires a broad range of skills and the ability to step into different roles depending on the size and scope of the project. 
Business Analyst will be expected to work closely with Business Stakeholders and the Analytics team to provide critical Business insights and strategy, formulated after doing detailed Data Analytics. This role involves defining business objectives, identifying key Business metrics and their target values, data identification & analysis, adherence to delivery timelines, creation and delivery of presentations / documents / reports to stakeholders within the organization



Works closely with the Product Managers, Domain SME’s, Clients etc. to understand their needs / requirements, identify the key Business metrics to be impacted and define the expected ROI

Takes lead in requirement management and is expected to lead and deliver the following activities

Assisting with the business case

Planning and monitoring

Eliciting & organizing the requirements

Translating and simplifying requirements

Requirements management and communication

Requirements analysis

Identifying Business Metrics and defining target values to be achieved through Analytics intervention

Presenting insights to Stakeholders

Collaborate with Analytics and Technology teams to create solutions and offerings and convert analytical initiatives into Platforms

Other duties and responsibilities of the role include

Task analysis and evaluating surveys and workshop results

Preliminary Data Analysis to identify possible outcomes

Create the requisite documentation on the Analytics Product / Platform / Solution

Test & validate the Analytics output / platform to ensure it meets the requirements

Document any identified required changes, and communicate them to the relevant stakeholders / colleagues.

Training & enabling client process delivery functions to better adopt the Analytics output / platform

Training, mentoring and coaching fellow team members

Perform data studies and data discovery around new or existing data sources

Provide stakeholders with status reports, business benefits on initiatives and activity roadmap aligned to broad project plan

Work with the Business Stakeholders / Product Managers during and post implementation of the insights and strategy with the end goal of adoption of the Analytics model and to deliver value


Support single/multiple projects

Experience Needed:


5+ years of professional analytics experience is required


Bachelor's Degree, preferably in Computer Engineering or Econometrics or Statistics


Post-Graduation in Management is highly preferable


Domain knowledge in BFSI or US Healthcare industry is highly desirable

Knowledge of statistics and analytical modeling is essential.

Hands-on experience in data handling, data visualization and statistical tools like R, Power BI, SQL

Should possess problem solving skills and should be able to formulate problem statement from high level Business Needs

Logical ability to visualize and leverage data to predict business outcomes and help in decision making


Should have knowledge about big data environments, cloud data stores, different RDBMS and OLAP solutions


Has good technical background and remains evergreen with technology, analytical techniques and industry developments.


Should be a fast learner and a self-starter, open to learning new tools & techniques

Must possess excellent communication, documentation and presentation skills (both verbal & written)

Advanced Excel and PowerPoint skills

Knowledge of techniques such as business and management accounting principles, cost benefit analysis, SWOT analysis


Experience with gathering end user requirements and writing functional & technical documentation


Time management and multitasking skills to effectively meet deadlines under time-to-market pressure

Ability to work with minimal supervision

Should be open to travel, both domestic as well as internationally 
(on average 10%-20%)


Should be able to engage with customers on functional or business discussions


Demonstrates a rational and organized approach to the tasks undertaken and an awareness of the need to achieve quality


Demonstrates high standards of professional behavior in dealings with clients, colleagues and staff
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form.


The Conduent difference

We’re the world’s largest business process services company — and we’re modernizing the constituent experience.

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We improve moments in millions of lives in a variety of industry sectors.

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We celebrate new ideas and turn them into unique customer value.

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