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Healthcare Account Manager - Austin, Texas

Overview

As a member of the corporate team, you’ll focus on enhancing the relationship with our clients as we provide outstanding business solution services. Within departments like Accounting & Finance, Human Resources, and Engineering, Conduent is actively staffing all teams with roles like Recovery Analyst, Client Services Specialist, and Senior Management Consultant. At Conduent, we give our employees the opportunity to further develop their career skills with the intention of growing them into leaders within the organization.

  • Full Time
  • Experienced
  • Professional Development Opportunities

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Success Profile

What will make you successful at Conduent?
Check out the traits we’re looking for and see if you have the right mix.

  • Adaptable 9
  • Detail-Oriented 9
  • Multi-Tasker 8
  • Strategic 10
  • Expressive Presenter 6
  • Conceptual 4
Traits are on a scale of 1 to 10

Addtional Traits

  • Insightful
  • Organized
  • Consistent
  • Efficient
  • Focused
  • Logical
  • Responsible
  • Versatile

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Rewards

  • Healthcare

    Conduent is proud to offer comprehensive and competitive benefits that reflect the value of our employees. Benefits will differ by country, please contact your recruiter for details specific to your location.

  • Balance

    Maintaining a work/life balance is the key to success.

  • Collaboration

    Department learning opportunities and company-wide digital knowledge share.

  • Compensation

    Competitive salaries.

  • Family Support

    Additional resources to support employees with families.

  • Professional Development

    Conduent offers programs to help advance the careers of our employees.

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Responsibilities

Description


Account Executive – General

Seasoned leader required to effectively manage and direct day to day operations of large scale complex account.
Functionally manages customer relations, contract compliance and management, finances and budget, human relations and communication.


Detailed functions include:

Assure compliance with contractual standards, Company policy, State and Federal laws and regulations maintaining and monitoring staffing levels

Meet Profit and Loss targets monthly, quarterly, annually

Maintain positive customer relationships among government civil servants and political appointees

Manage multiple sub-contractors

Participates in formulating and administering company policies and developing long-range goals and objectives

Identifies and capitalizes on opportunities for new business and expansion of existing business


Manages potential risk and issues, minimizes and manages vulnerabilities and executes contingency/correction plans

Directs and coordinates activities of account functions or business operations for which responsibility is delegated to further attainment of goals and objectives

Manages using long-term view and builds a shared vision with others, acts a catalyst of organization change. Influences others, translates vision into action

Reviews analysis of activities, cost, operations, and forecast date to determine business progress toward stated goals and objectives

Selects, develops, motivates, and deploys staff of highly competent managerial and professional employees to effectively support the functions of the business operation

All other duties as assigned


Experience and Education

Minimum 10-15 years of senior level operations/technical management experience

Minimum 4 years senior-level management experience in operating Federally-funded state or county human services programs

Minimum 4 years senior-level accountability for   P&L management

Bachelor’s degree required; advanced degree preferred



Conduent is the world's largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.

We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.

Whether it's digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning - Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at www.conduent.com.




Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form.






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  • Service Delivery Operations, Austin, Texas, United StatesRemove