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Project Manager - Gardena, California

Overview

As a member of the corporate team, you’ll focus on enhancing the relationship with our clients as we provide outstanding business solution services. Within departments like Accounting & Finance, Human Resources, and Engineering, Conduent is actively staffing all teams with roles like Recovery Analyst, Client Services Specialist, and Senior Management Consultant. At Conduent, we give our employees the opportunity to further develop their career skills with the intention of growing them into leaders within the organization.

  • Full Time
  • Experienced
  • Professional Development Opportunities

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Success Profile

What will make you successful at Conduent?
Check out the traits we’re looking for and see if you have the right mix.

  • Adaptable 9
  • Detail-Oriented 9
  • Multi-Tasker 8
  • Strategic 10
  • Expressive Presenter 6
  • Conceptual 4
Traits are on a scale of 1 to 10

Addtional Traits

  • Insightful
  • Organized
  • Consistent
  • Efficient
  • Focused
  • Logical
  • Responsible
  • Versatile

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Rewards

  • Healthcare

    Conduent is proud to offer comprehensive and competitive benefits that reflect the value of our employees. Benefits will differ by country, please contact your recruiter for details specific to your location.

  • Balance

    Maintaining a work/life balance is the key to success.

  • Collaboration

    Department learning opportunities and company-wide digital knowledge share.

  • Compensation

    Competitive salaries.

  • Family Support

    Additional resources to support employees with families.

  • Professional Development

    Conduent offers programs to help advance the careers of our employees.

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Responsibilities

Description
Conduent is the world's largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.

We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.

Whether it's digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning - Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at www.conduent.com.

Position Overview:
The Conduent Roadside Tolling Project Manager (PM) is a highly technical project management role that requires substantial domain expertise to succeed.  The Roadside Tolling PM  is responsible for a project(s) overall execution, including roadside solution delivery, client coordination, subcontractor management, financial performance, contractual compliance, schedule management, issue resolution and resourcing to successfully achieve all project obligations. The PM also identifies new opportunities for Conduent and assists with proposal responses and work estimates for new opportunities. Transportation background is preferred.
Major Expectations and Responsibilities:
Proposal Participation:
  • Supports the proposal process, roles and schedule
  • Analyzes RFP deliverables, requirements and contract terms for appropriate response
  • Assists in the identification and evaluation of potential partners and subcontractors
  • Establishes mitigation plans for potential risks
  • Participates in setting the project budget and financial performance targets
  • Analyzes the complexities and interdependencies associated with the work including internal and/or subcontract interaction
  • Helps establish required resources, skills and appropriate labor loading/distribution necessary to perform the work and deliver the project on time and on cost
  •  Provides status updates and solicits strategic guidance from upper management
Contract Award and Project Delivery:
  • Validates/revises/updates baseline scope of work and establishes initial work and schedule requirements under the contract
  • Assists in the planning and build out of the required infrastructure to provide contracted services or project delivery including on-site warehouse facilities and local staffing
  • Prepares a project or maintenance plan appropriate for the project’s complexity, requirements, schedule and contract type
  • Oversees subcontracts, including any DBE/SBE/VBE requirements
  • Maintains cost estimate, schedule, work plan, revenue forecast, and project CM%
  • Manages potential scope changes within approved processes and deadlines
  • Manages changes that affect total contract value, cost, or margin; coordinates changes with Project Controllers
  • Manages to a spend plan (cost-budget tracking); updates/revises spend plan (budget-forecast) and schedule at least monthly
  • Conducts a comprehensive review of project costs, including accruals on a monthly basis with Project Controllers
  • Reviews cash flow on a monthly basis, oversees and reconciles customer invoicing
  • Reviews and verifies that an accurate invoice is submitted to client per contract
  • Coordinates technical activities with System Engineering and Technical Delivery Managers, including resource loaded work plans and labor estimates 
  • Leads regular team communication and team status meetings across all resources areas required for success
  • Identifies potential issues and provides timely management notification for coordinated response planning
  • Maintains contract log with documented delivery issues, changes and decisions in writing
  • Develops impact assessment for potential issues with mitigations strategies
  • Coordinates routinely with CTS/ITS leads regarding cost and delivery of respective IT related work products
  • Assists with resolution of any Vendor/Subcontractor payment issues
  • Manages Project Close Out plan across the life of the project 
Qualifications:
  • Requires a minimum of a Bachelor’s Degree or equivalent relevant experience 
  • Minimum of three years’ experience as a Project Manager or Program Lead, preferably in Tolling and/or ITS 
  • Strong understanding of software integration Projects; especially design, integration, and operations and maintenance of software systems
  • Demonstrated interpersonal skills with proven ability to identify win/win solutions to unexpected challenges
  • Strong professional services background with capabilities to run a complex program involving engineering, civil, and software elements
  • Solid written and oral communications skills
  • Client focused professional with experience in managing clients and the ability to lead multiple programs
  • PMP strongly preferred but not mandatory (successful candidate may be required to obtain a PMP)
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form.

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