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CTI Program Manager - Germantown, Maryland

Overview

As a member of the corporate team, you’ll focus on enhancing the relationship with our clients as we provide outstanding business solution services. Within departments like Accounting & Finance, Human Resources, and Engineering, Conduent is actively staffing all teams with roles like Recovery Analyst, Client Services Specialist, and Senior Management Consultant. At Conduent, we give our employees the opportunity to further develop their career skills with the intention of growing them into leaders within the organization.

  • Full Time
  • Experienced
  • Professional Development Opportunities

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Success Profile

What will make you successful at Conduent?
Check out the traits we’re looking for and see if you have the right mix.

  • Adaptable 9
  • Detail-Oriented 9
  • Multi-Tasker 8
  • Strategic 10
  • Expressive Presenter 6
  • Conceptual 4
Traits are on a scale of 1 to 10

Addtional Traits

  • Insightful
  • Organized
  • Consistent
  • Efficient
  • Focused
  • Logical
  • Responsible
  • Versatile

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Rewards

  • Healthcare

    Conduent is proud to offer comprehensive and competitive benefits that reflect the value of our employees. Benefits will differ by country, please contact your recruiter for details specific to your location.

  • Balance

    Maintaining a work/life balance is the key to success.

  • Collaboration

    Department learning opportunities and company-wide digital knowledge share.

  • Compensation

    Competitive salaries.

  • Family Support

    Additional resources to support employees with families.

  • Professional Development

    Conduent offers programs to help advance the careers of our employees.

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Responsibilities

Description
Conduent is the world's largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve. 


We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world. 


Whether it's digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning - Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at 
www.conduent.com
.
The CTI Program Manager will be responsible for:




Supporting a variety of program activity across CTI. This would entail cross CTI activity such as creating CTI internally and Client facing materials including messaging and material collaborations and design as well as to engage with for both project management and definition efforts for Labs activity.  This will require understanding and facilitating the project milestones and deliverable definitions as well as project oversight of the progress of these projects.   This role is accountable for the successful defining of such programs as well as timely deployment of the deliverables.  Role will be required to establish and maintain process and cadence to oversee these programs.



Requirements:


  • Strong communication skills and organizational skill

  • Experience Project Managing Highly Visible Corporate Initiatives

  • Experience in defining and producing Professional Client Facing Materials in PowerPoint and other platform

  • Experience deploying structure and process to manage programs

  • Experience working with technology and innovation team

  • Familiar with SDLC and innovation lifecycles

  • Must possess strong teamwork skills and the ability to feel comfortable working with different teams, clients and groups of staff across an organization

  • Must be currently eligible to work in the US for any employer without sponsorship

  • Must consent to and successfully clear all required pre-employment screenings



The position will be located in Germantown, MD.


Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply or compete for employment with Conduent Business Services or one of its subsidiaries may request such accommodation(s) by sending an e-mail to 
accommodations@Conduent.com
. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.


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The Conduent difference

We’re the world’s largest business process services company — and we’re modernizing the constituent experience.

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