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Call Center Agent ( m/w/d) / Home Office/ Quereinsteiger / Vollzeit-Teilzeit - Germany

Overview

As a member of the corporate team, you’ll focus on enhancing the relationship with our clients as we provide outstanding business solution services. Within departments like Accounting & Finance, Human Resources, and Engineering, Conduent is actively staffing all teams with roles like Recovery Analyst, Client Services Specialist, and Senior Management Consultant. At Conduent, we give our employees the opportunity to further develop their career skills with the intention of growing them into leaders within the organization.

  • Full Time
  • Experienced
  • Professional Development Opportunities

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Success Profile

What will make you successful at Conduent?
Check out the traits we’re looking for and see if you have the right mix.

  • Adaptable 9
  • Detail-Oriented 9
  • Multi-Tasker 8
  • Strategic 10
  • Expressive Presenter 6
  • Conceptual 4
Traits are on a scale of 1 to 10

Addtional Traits

  • Insightful
  • Organized
  • Consistent
  • Efficient
  • Focused
  • Logical
  • Responsible
  • Versatile

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Rewards

  • Healthcare

    Conduent is proud to offer comprehensive and competitive benefits that reflect the value of our employees. Benefits will differ by country, please contact your recruiter for details specific to your location.

  • Balance

    Maintaining a work/life balance is the key to success.

  • Collaboration

    Department learning opportunities and company-wide digital knowledge share.

  • Compensation

    Competitive salaries.

  • Family Support

    Additional resources to support employees with families.

  • Professional Development

    Conduent offers programs to help advance the careers of our employees.

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Responsibilities


About Conduent


Conduent is the world's largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.

We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.

Whether it's digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning - Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at www.conduent.com.


Job Description


Req ID: 2019-14094
Locations: , Germany
Job Type: Full-time regular

Du wirst für einen internationalen Marktführer im Bereich Smartphones, Notebooks, tragbare Music Player und Tablets arbeiten!

Nicht aussagekräftig genug? Dann geht es hier weiter!

Das kannst Du von uns erwarten:

•Technische Ausstattung wird bereitgestellt
•Voll vergütete Schulung und Einarbeitung
•Sympathische & aufgeschlossene Kolleginnen und Kollegen
•Betriebliche Altersvorsorge
•Großzügige Mitarbeiter-Rabatte in über 500 Onlinestores
•Social Benefits
•30€ (monatlich) Internetpauschale
•Corporate Benefits


So sieht Dein Arbeitsalltag aus:

•Du betreust alle Kunden kompetent und lösungsorientiert
•Du beantwortest eingehende Kundenanfragen fachkundig, zuverlässig und fallabschließend
•Mit deinem professionellen und stets freundlichen Auftreten sicherst und steigerst Du die Kundenzufriedenheit
•Du erfasst und pflegst Kundenstammdaten


Das erwarten wir von Dir:

•Du besitzt eine starke Kunden- und Serviceorientierung
•Du besitzt sehr gute Deutschkenntnisse in Wort und Schrift
•Du bist absolut zuverlässig und zeitlich flexibel
•Du hast sehr gute PC Kenntnisse
•Du willst in Vollzeit arbeiten /im Schichtsystem
•Dein neuer Arbeitsplatz zuhause entspricht der Norm/ Ergonomisch & Sicher
•Du besitzt gute Englischkenntnisse


Closing


Bewerbung unter: bewerbung@conduent.eu oder 0800 00 00 725

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The Conduent difference

We’re the world’s largest business process services company — and we’re modernizing the constituent experience.

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Industries

We improve moments in millions of lives in a variety of industry sectors.

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Faces of Conduent

Recognizing our employees and their journeys toward success.

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  • Client Relationship Management / Service Delivery, GermanyRemove