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Senior Project Leader - Guatemala City, Guatemala

Overview

As a member of the corporate team, you’ll focus on enhancing the relationship with our clients as we provide outstanding business solution services. Within departments like Accounting & Finance, Human Resources, and Engineering, Conduent is actively staffing all teams with roles like Recovery Analyst, Client Services Specialist, and Senior Management Consultant. At Conduent, we give our employees the opportunity to further develop their career skills with the intention of growing them into leaders within the organization.

  • Full Time
  • Experienced
  • Professional Development Opportunities

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Success Profile

What will make you successful at Conduent?
Check out the traits we’re looking for and see if you have the right mix.

  • Adaptable 9
  • Detail-Oriented 9
  • Multi-Tasker 8
  • Strategic 10
  • Expressive Presenter 6
  • Conceptual 4
Traits are on a scale of 1 to 10

Addtional Traits

  • Insightful
  • Organized
  • Consistent
  • Efficient
  • Focused
  • Logical
  • Responsible
  • Versatile

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Rewards

  • Healthcare

    Conduent is proud to offer comprehensive and competitive benefits that reflect the value of our employees. Benefits will differ by country, please contact your recruiter for details specific to your location.

  • Balance

    Maintaining a work/life balance is the key to success.

  • Collaboration

    Department learning opportunities and company-wide digital knowledge share.

  • Compensation

    Competitive salaries.

  • Family Support

    Additional resources to support employees with families.

  • Professional Development

    Conduent offers programs to help advance the careers of our employees.

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Responsibilities

Description
Job Role Summary
This position resides within the Financial Services and Healthcare Program Management Office (PMO).
Under minimal supervision, this position is responsible for the coordinated planning, execution, management, and control of enterprise-wide, governance, and reporting of projects within the FSH sector.

Purpose
The Project Manager (PM) will be responsible for leading large, complex enterprise-wide projects or multiple medium-scale ones while supporting the PMO.  The PM will manage Project Team Members (e.g., Project Analysts, Project Coordinators, Technical Resources, etc.) and work with the PMO leadership team, HR, Finance, and Global Procurement in the implementation and use of project management best practices (procedures, processes, templates, tools) that are required by the PMO governing bodies to support the planning and execution of projects.

The PM is accountable and responsible for ensuring project results contribute positively and add business value, meet agreed upon scope, cost, schedule and benefit objectives. This includes looking outside of project boundaries for integration and interdependencies with other Company functions to achieve goals.

Through structured governance, the PM enables appropriate initiating, planning, executing, monitoring and controlling, and closing for the program to achieve benefits.
The PM establishes and communicates program goals and directs team activities.  The PM is responsible for managing integration, scope, time (schedule), cost, quality, resources, communication, risk and procurement activities and deliverables.

The PM adheres to the established project management methodology and standards set out by the PMO, while carrying out responsibilities.
The PM adheres to the prevailing project governance standards and status reporting requirements.  The PM develops and maintains relationships with Business Unit leads and leadership teams to manage expectations of service, including work products, timing, and the value to be delivered for those projects.


Job Scope
Has defined authority and responsibility for a significant area of work, including technical, financial and quality aspects of the job. Is accountable for actions and decisions taken by self and subordinates.



Main Responsibilities
Support the PMO in leading PMO Team Members (i.e., Project Analysts, Project Managers, Program Managers) and work with the PMO Leadership Team, Finance, HR, and Global Procurement in the implementation and use of standard program/project management practices (procedures, processes, templates, tools) to support the planning and day-to-day execution of projects.

Maintain relationships with IT and Business Unit leads and leadership to manage expectations of service, including work products, timing, and the value to be delivered.

Demonstrate a thorough understanding of complex program management and leverage knowledge of Conduent to identify risk and evaluate impacts.

Demonstrate excellent program management skills, inspire teamwork and responsibility with team members, and use current tools to enhance the effectiveness of deliverables while applying to projects.

Ensure appropriate involvement of all stakeholders.

Accountable and responsible for activities pertaining to managing integration, scope, time (schedule), cost, quality, human resources, communication, risk and procurement.

Proactively identify and manage risks and issues pertaining to the project.

Identify the project’s financial resources and manage the budget, control costs for the project.

Ensure appropriate governance practices are in place to monitor and control the project.

Track the progress of program activities and deliverables and the non-program work to the consolidated project benefits.

Support the portfolio management decision process through the creation of charters, scope statements, risk assessments, budgets and Value discussions.



Requirements
3 years or more of experience in a Program Manager role

Direct experience in leading/managing full lifecycle projects, or subsections of large/complex projects.

Demonstrated experience in project risk management

Relationship management and business development experience

Strong planning, organizational, leadership, meeting facilitation and negotiation skills

Ability to perform critical analysis of complex projects

Ability to perform preliminary project cost estimates in support of design process

Ability to effectively interview and interact with project executive sponsors, project team, and external consultants

Strong interpersonal skills, including strong verbal and written communication skills, the ability to make effective presentations, and communicate technical concepts to non-technical stakeholders

Demonstrated integrity within a professional environment

Advanced proficiency in MS Project, MS Word, Visio, MS Excel and PowerPoint

In-depth Project Management Institute (PMI) Knowledge Areas and demonstrated proficiency


Education Requirements
Bachelor's Degree Computer Science, Information Systems, Business Administration, or other related field required.

Master's Degree Computer Science, Information Systems, Business Administration, or other related field preferred.


Professional Certifications
Certified or pursuing certification as a Project Management Professional (PMP) preferred


Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply or compete for employment with Conduent Business Services or one of FSH subsidiaries may request such accommodation(s) by sending an e-mail to accommodations@Conduent.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.


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