Client Svcs Delivery Mgr - Irvine, California
As a member of the corporate team, you’ll focus on enhancing the relationship with our clients as we provide outstanding business solution services. Within departments like Accounting & Finance, Human Resources, and Engineering, Conduent is actively staffing all teams with roles like Recovery Analyst, Client Services Specialist, and Senior Management Consultant. At Conduent, we give our employees the opportunity to further develop their career skills with the intention of growing them into leaders within the organization.
- Full Time
- Professional Development Opportunities
What will make you successful at Conduent?
Check out the traits we’re looking for and see if you have the right mix.
- Adaptable 9
- Detail-Oriented 9
- Multi-Tasker 8
- Strategic 10
- Expressive Presenter 6
- Conceptual 4
Conduent is proud to offer comprehensive and competitive benefits that reflect the value of our employees. Benefits will differ by country, please contact your recruiter for details specific to your location.
Maintaining a work/life balance is the key to success.
Department learning opportunities and company-wide digital knowledge share.
Additional resources to support employees with families.
Conduent offers programs to help advance the careers of our employees.
We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.
Whether it's digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning - Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at www.conduent.com.
CLIENT SERVICES DELIVERY MGR Irvine, CA
Ideal candidate be r
esponsible for the operational, on-site delivery of outsourcing/facilities management to end user customers.
Maintain contracted service levels resulting in customer satisfaction, maintaining customer relationships, and contract commitments delivered within cost targets.
•The role is responsible for the overall quality of service delivery of an implementation/ongoing client
•Develop departmental plans, including business, production and/or organizational priorities
Support the fulfilment of prompt and professional client services through motivation and leadership
•Oversee the day-to-day implementation and operational aspects of the client relationship
•Develop strategy needed to achieve agreed upon service levels
•Manage the setup and delivery of services
•Work with the client to manage priorities and expectations
•Manage requirements definition process and ensure system specifications reflect client requirements
•Build effective liaisons to manage the transition from implementation to ongoing client delivery
•Act as the Subject Matter Expert
•Build a cohesive team
•Manage finances for the account via P&L responsibilities
What U need to WIN:
in a fulfillment environment
Strong management a& motivational skills and exp
Multi-tasking and solid time management skills
Possess a client-centric philosophy
Project Management abilities
Strong analytical and problem-solving skills.
Highly effective communication skills and the ability to develop long-term business relationships.
If the timing is right, please schedule a call using the link below. I look forward to hearing from you.
Carl N. Colaizzi MBA, PHR
Sr., Talent Acquisition
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form.
The Conduent difference
We’re the world’s largest business process services company — and we’re modernizing the constituent experience.Learn More
We improve moments in millions of lives in a variety of industry sectors.Learn More
We celebrate new ideas and turn them into unique customer value.Learn More