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Utilization Review Nurse - Jefferson City, Missouri


As a member of the corporate team, you’ll focus on enhancing the relationship with our clients as we provide outstanding business solution services. Within departments like Accounting & Finance, Human Resources, and Engineering, Conduent is actively staffing all teams with roles like Recovery Analyst, Client Services Specialist, and Senior Management Consultant. At Conduent, we give our employees the opportunity to further develop their career skills with the intention of growing them into leaders within the organization.

  • Full Time
  • Experienced
  • Professional Development Opportunities

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Success Profile

What will make you successful at Conduent?
Check out the traits we’re looking for and see if you have the right mix.

  • Adaptable 9
  • Detail-Oriented 9
  • Multi-Tasker 8
  • Strategic 10
  • Expressive Presenter 6
  • Conceptual 4
Traits are on a scale of 1 to 10

Addtional Traits

  • Insightful
  • Organized
  • Consistent
  • Efficient
  • Focused
  • Logical
  • Responsible
  • Versatile

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  • Healthcare

    Conduent is proud to offer comprehensive and competitive benefits that reflect the value of our employees. Benefits will differ by country, please contact your recruiter for details specific to your location.

  • Balance

    Maintaining a work/life balance is the key to success.

  • Collaboration

    Department learning opportunities and company-wide digital knowledge share.

  • Compensation

    Competitive salaries.

  • Family Support

    Additional resources to support employees with families.

  • Professional Development

    Conduent offers programs to help advance the careers of our employees.

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About Conduent

Conduent is the world's largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.

We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.

Whether it's digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning - Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at

Job Description

Req ID: 2019-12658
Locations: Jefferson City, Missouri, United States
Job Type: Full-time regular
Travel: No

Position Summary:            The Health Care Coordinator is responsible for precertification of selected services or procedures, concurrent review, and retrospective review.  The Health Care Coordinator interacts regularly with health care staff, providers, and physicians with some interaction with patients and their families; assists in the development of policy relating to precertification and utilization management; acts as an advocate in coordinating and gaining access to needed health care services; participates in quality improvement activities and interacts with claims administrator personnel to exchange required certification information.


  1. Registered Nurse with active and unrestricted license to practice in the State of Missouri and multi-state licensure when applicable.
  2. Minimum three years nursing experience in an acute care or relevant setting with evidence of the ability to make sound nursing judgment.
  3. Minimum one year experience in a utilization review/case management setting; desirable.
  4. Excellent verbal, written and interpersonal communication skills are essential with accurate spelling, grammar, and documentation skills.
  5. Evidence of ability to work cooperatively, tactfully and assertively with medical providers and others.
  6. Ability to work independently with minimal supervision.
  7. Proficient in basic computer skills including Microsoft Windows and Office along with the ability to access the internet to effectively navigate web-based programs and to do research.


  1. Certifies services based upon policy and information received from attending physician and/or other providers using established medical criteria. Refers all cases that do not meet established criteria to physician review.
  2. Requests certification reviews as appropriate.
  3. Follows up to cases for appropriate discharge.
  4. Manages referrals and request for information as required by specific health plan.
  5. Maintains current knowledge of related healthcare Federal and State regulations.
  6. Performs all activities within the scope of licensure and acts within the scope of Federal and State Laws and programs.
  7. Maintains knowledge of cultural differences including socioeconomic factors, cultural traditions and spiritual beliefs, and researches these differences as needed via libraries, Internet and/or professional journals.
  8. Establishes an effective working relationship with the patient/family, provider and payer.


Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first:click here to access or download the form.


The Conduent difference

We’re the world’s largest business process services company — and we’re modernizing the constituent experience.

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  • Client Relationship Management / Service Delivery, Jefferson City, Missouri, United StatesRemove