MGR, Client Solution Dev - Lexington, Kentucky
As a member of the corporate team, you’ll focus on enhancing the relationship with our clients as we provide outstanding business solution services. Within departments like Accounting & Finance, Human Resources, and Engineering, Conduent is actively staffing all teams with roles like Recovery Analyst, Client Services Specialist, and Senior Management Consultant. At Conduent, we give our employees the opportunity to further develop their career skills with the intention of growing them into leaders within the organization.
- Full Time
- Professional Development Opportunities
What will make you successful at Conduent?
Check out the traits we’re looking for and see if you have the right mix.
- Adaptable 9
- Detail-Oriented 9
- Multi-Tasker 8
- Strategic 10
- Expressive Presenter 6
- Conceptual 4
Conduent is proud to offer comprehensive and competitive benefits that reflect the value of our employees. Benefits will differ by country, please contact your recruiter for details specific to your location.
Maintaining a work/life balance is the key to success.
Department learning opportunities and company-wide digital knowledge share.
Additional resources to support employees with families.
Conduent offers programs to help advance the careers of our employees.
IN MEDICAL AND INJURY CLAIMS
Lexington, KY Philadelphia, PA Cherry Hill, NJ
Florham Park, NJ Lakeland, Florida
Conduent has an opening for an mid-level specialist in medical and injury claims to work in a client facing role providing expertise in injury claims management.
This role will be responsible for supporting our sales and implementation teams as we develop customized digital solutions and business processes for Conduent's clients.
The ideal candidate will possess the following:
Knowledge of and experience in automotive and workers' compensation claims.
Experience supporting sales and business development is required.
Familiarity with business process outsourcing and digital transformation are preferred.
Four year college degree required.
3-5 years of client-facing, consultative role working with WC, Bill Review, or Health Insurance
Strong communication skills.
Ability to multi-task.
Responsibilities include but are not limited to:
Supervise business books and ensure perpetual client service and growth.
Establish revenue generating plan through new and incremental opportunities.
Develop plans and strategies as per client’s marketing direction for gaining consumer centric view in strategic thinking.
Establish and maintain client relationships including client communication, report delivery, project management and strategy development.
Determine current accounts’ organic growth areas and capitalize on opportunities.
Coordinate with cross functional teams of analysts and technologists to implement and deliver on client commitments.
Lead business strategy and opportunity related client consultation.
Handle new account kick off meetings and ensure smooth transitioning from sales to optimization management.
Interface with internal departments and clients to present concepts and results at appropriate time.
Establish a good understanding of the business of a client for effective service.
Record and communicate campaign milestones and deliverables to clients and their teams.
Handle customer surveys and coordinate internal resources to fulfill client delivery and manage effective communication.
Coordinate with Operations Managers for ensuring client satisfaction.
Prepare and present business reviews quarterly and annually.
Oversee and maintain terms and validity of contracts.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form.
The Conduent difference
We’re the world’s largest business process services company — and we’re modernizing the constituent experience.Learn More
We improve moments in millions of lives in a variety of industry sectors.Learn More
We celebrate new ideas and turn them into unique customer value.Learn More