Spanish & English Language Customer Care Associate II - Location: Poole, United Kingdom - Madrid, Spain
As a member of the corporate team, you’ll focus on enhancing the relationship with our clients as we provide outstanding business solution services. Within departments like Accounting & Finance, Human Resources, and Engineering, Conduent is actively staffing all teams with roles like Recovery Analyst, Client Services Specialist, and Senior Management Consultant. At Conduent, we give our employees the opportunity to further develop their career skills with the intention of growing them into leaders within the organization.
- Full Time
- Professional Development Opportunities
What will make you successful at Conduent?
Check out the traits we’re looking for and see if you have the right mix.
- Adaptable 9
- Detail-Oriented 9
- Multi-Tasker 8
- Strategic 10
- Expressive Presenter 6
- Conceptual 4
Conduent is proud to offer comprehensive and competitive benefits that reflect the value of our employees. Benefits will differ by country, please contact your recruiter for details specific to your location.
Maintaining a work/life balance is the key to success.
Department learning opportunities and company-wide digital knowledge share.
Additional resources to support employees with families.
Conduent offers programs to help advance the careers of our employees.
We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.
Whether it's digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning - Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more atwww.conduent.com.
- Open plan offices
- Fun and friendly environment
- Supportive, opportunity driven company-culture
- Break-out spaces and games room
- Social events and parties
- Regular office games and events
- Out-of-office groups, clubs and activities
- Incentives and spot prizes including red-letter days and international trips
- Language sharing opportunities
- Career development – 95% of senior roles are recruited internally
- 12 months fixed term contract leading to permanent contract
- Full-time employment, guaranteed 37.5 hours per week
- Performance based bonus
- 28 days paid holiday per annum inclusive of bank holidays.
- Annual holiday increasing with years of service
- Relocation support
- Workplace Pension-Automatic Enrolment
- Life Insurance scheme
- Employee Assistance Phone line
- Discounted Corporate Gym membership
- Free eye test
- Childcare vouchers
- Employee discounts
- Opportunities for career progression within 12 months
- Access to comprehensive learning, training and development
- Provide customer support via Phone, Chat and Email, Social media for Android apps and hardware
- Be truly awesome with customers and help us deliver outstanding customer satisfaction
- Become a knowledge expert by using internal systems and training to stay up to date with the latest information
- Identify and report emerging trends and customer issues to senior staff
- Bring an awesome can-do attitude to the workplace!
- Bournemouth and Poole is one of the fastest growing digital economies in the UK and has 7 miles of golden sands too!
- A truly Digital Hub, finance and technology companies are locating here because of talented university students and excellent quality of life.
- Just 2 hours from London and accessible via train, coach and plane, Bournemouth & Poole is extremely well connected.
Please note that successful applicants for this vacancy must be entitled to work in the UK in order to commence employment.
The Conduent difference
We’re the world’s largest business process services company — and we’re modernizing the constituent experience.Learn More
We improve moments in millions of lives in a variety of industry sectors.Learn More
We celebrate new ideas and turn them into unique customer value.Learn More