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Payment Services Associate II - Memphis, Tennessee


As a member of the corporate team, you’ll focus on enhancing the relationship with our clients as we provide outstanding business solution services. Within departments like Accounting & Finance, Human Resources, and Engineering, Conduent is actively staffing all teams with roles like Recovery Analyst, Client Services Specialist, and Senior Management Consultant. At Conduent, we give our employees the opportunity to further develop their career skills with the intention of growing them into leaders within the organization.

  • Full Time
  • Experienced
  • Professional Development Opportunities

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Success Profile

What will make you successful at Conduent?
Check out the traits we’re looking for and see if you have the right mix.

  • Adaptable 9
  • Detail-Oriented 9
  • Multi-Tasker 8
  • Strategic 10
  • Expressive Presenter 6
  • Conceptual 4
Traits are on a scale of 1 to 10

Addtional Traits

  • Insightful
  • Organized
  • Consistent
  • Efficient
  • Focused
  • Logical
  • Responsible
  • Versatile

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  • Healthcare

    Conduent is proud to offer comprehensive and competitive benefits that reflect the value of our employees. Benefits will differ by country, please contact your recruiter for details specific to your location.

  • Balance

    Maintaining a work/life balance is the key to success.

  • Collaboration

    Department learning opportunities and company-wide digital knowledge share.

  • Compensation

    Competitive salaries.

  • Family Support

    Additional resources to support employees with families.

  • Professional Development

    Conduent offers programs to help advance the careers of our employees.

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Purpose of Position:
The employee is required to support the Lockbox department by performing effective, timely and accurate alpha numeric input of check amounts and standard invoice information while following specific instructions on the Lockbox customer’s profile. 
Working hours 7am to Clean Desk Friday - Tuesday
Key Responsibilities (Essential Duties):
  • Perform data-entry functions primarily from checks and remittance information provided by clients 
  • Ensure accuracy and productivity standards are met, in accordance with service standards and department goals
  • Cross-train and provide support in other areas of the department
  • To work in a team environment, ensuring work is processed according to individual Client instructions and deadlines
  • Responsible for keying accounts that have complex instructions or accounts that have been deemed as being sensitive
Other Responsibilities (Non-Essential Duties):
  • All areas within lockbox
  • Employee may be required to interact with a client during client tours or client conference calls to discuss workflow.
    Education and Experience (Required):
  • High School Diploma / equivalent
  • One year previous data-entry experience          
  • Minimum score of      12,000 ks/hr        on numeric/alpha numeric testing
    Knowledge and Skills (Required):
  • Excellent 10-key data-entry skills (both alpha, numeric, and combined)
  • Team-oriented
  • Accuracy, time-management, self-motivation skills, and the ability to function independently
  • Logical decision-making rationale, with the ability to work under limited supervision
  • Strong communication skills (verbal and written)
  • Must be able to work in a confidential environment.
  • Basic PC skills (production program is trained internally)
    Working Environment:
  • Fast-paced
  • Flexible in regards to working extended hours as volumes dictates.
  • Must work in an ergonomically-correct environment.
  • Sitting position (95%)


The Conduent difference

We’re the world’s largest business process services company — and we’re modernizing the constituent experience.

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We improve moments in millions of lives in a variety of industry sectors.

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We celebrate new ideas and turn them into unique customer value.

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  • Service Delivery Payment Services, Memphis, Tennessee, United StatesRemove