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Product Manager, Conduent Automation Platform - Morrisville, North Carolina


As a member of the corporate team, you’ll focus on enhancing the relationship with our clients as we provide outstanding business solution services. Within departments like Accounting & Finance, Human Resources, and Engineering, Conduent is actively staffing all teams with roles like Recovery Analyst, Client Services Specialist, and Senior Management Consultant. At Conduent, we give our employees the opportunity to further develop their career skills with the intention of growing them into leaders within the organization.

  • Full Time
  • Experienced
  • Professional Development Opportunities

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Success Profile

What will make you successful at Conduent?
Check out the traits we’re looking for and see if you have the right mix.

  • Adaptable 9
  • Detail-Oriented 9
  • Multi-Tasker 8
  • Strategic 10
  • Expressive Presenter 6
  • Conceptual 4
Traits are on a scale of 1 to 10

Addtional Traits

  • Insightful
  • Organized
  • Consistent
  • Efficient
  • Focused
  • Logical
  • Responsible
  • Versatile

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  • Healthcare

    Conduent is proud to offer comprehensive and competitive benefits that reflect the value of our employees. Benefits will differ by country, please contact your recruiter for details specific to your location.

  • Balance

    Maintaining a work/life balance is the key to success.

  • Collaboration

    Department learning opportunities and company-wide digital knowledge share.

  • Compensation

    Competitive salaries.

  • Family Support

    Additional resources to support employees with families.

  • Professional Development

    Conduent offers programs to help advance the careers of our employees.

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Conduent is the world's largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.

We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.

Whether it's digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at
If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.
Title:Product Manager, Conduent Automation Platform
Location:Austin, TX, Lexington, KY, Morrisville, NC, Sandy, UT, Secaucus, NJ; may consider other Conduent U.S. locations.
Conduent Automation Platform is at the center of our innovation strategy and we need strong product-minded leaders to execute on our vision.  This is an opportunity for the right individual to make a huge difference in the way that millions of people interact with their service providers. Conduent’s platforms help businesses and governments manage millions of interactions every day for the people they serve. 
Conduent enables Intelligent Automation and Augmentation for our clients shepherding them through their Digital Transformation journey by injecting Machine Learning, Deep Learning, RPA (Robotics Process Automation), and Cognitive Tools which automate the mundane tasks via bots and enhance/elevate the capacity of human workers to attend to more value-creating tasks. By applying cognitive capabilities to our strong automation foundation, we plan to offer a single, unified platform to improve digital interactions for our clients and their end-users.
The Product Manager will be a key member of the team driving innovation and competitiveness of Conduent’s Technology products. You will establish a product vision that meets the business challenges of the market, delivers value, and drives revenue while representing the voice of the customer.
Responsibilities and Activities:
- You excel at translating the market requirements into a product strategy and roadmap. 
- You are considered to be an expert on the buyer persona and the user persona, and you identify product gaps as opportunities to improve customer experience and drive growth.
- Constantly thinking through all the edge-cases and strategically adjusting requirements to stay ahead of customer needs and competitive pressures.
- Be an evangelist for the product vision, aligning all key delivery partners to a single mission.
- You are a strong collaborator, working with stakeholders such as product marketing and sales to create product positioning.
- Effective at building and delivering demos of new features to internal teams for feedback and educational purposes.
- Owns the KPIs for the product, including profitability, quality, and customer satisfaction.
- Recruits and manages product owners and analysts to drive success while providing leadership.
Preferred Qualifications:
- At least 5 years of experience working in Product Management within enterprise-class B2B SaaS portfolios.
- General knowledge and willingness to learn technologies such as microservices, machine learning, RPA, big data, analytics, personalization, omni-channel user experiences and blockchain.
- Equally comfortable working at various levels and disciplines within the Company, from working with development on specifications, to preparing presentations and business cases for upper management.
- Strong analytical thinking and end-to-end problem-solving skills
- Strong team player with excellent interpersonal, relationship-management, and leadership capabilities
- Ability to influence at different levels across functions
- Effective oral, written and presentation skills
- Must be comfortable in a fast-paced environment
- Bachelor’s degree in related field  
- Experience with VSTS or TFS a plus.
- Knowledge of agile methodology a plus
- PMP Certification a plus
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the “Submit” button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form.


The Conduent difference

We’re the world’s largest business process services company — and we’re modernizing the constituent experience.

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We improve moments in millions of lives in a variety of industry sectors.

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We celebrate new ideas and turn them into unique customer value.

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