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Analyst II, IM Engineering - Noida, India


As a member of the corporate team, you’ll focus on enhancing the relationship with our clients as we provide outstanding business solution services. Within departments like Accounting & Finance, Human Resources, and Engineering, Conduent is actively staffing all teams with roles like Recovery Analyst, Client Services Specialist, and Senior Management Consultant. At Conduent, we give our employees the opportunity to further develop their career skills with the intention of growing them into leaders within the organization.

  • Full Time
  • Experienced
  • Professional Development Opportunities

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Success Profile

What will make you successful at Conduent?
Check out the traits we’re looking for and see if you have the right mix.

  • Adaptable 9
  • Detail-Oriented 9
  • Multi-Tasker 8
  • Strategic 10
  • Expressive Presenter 6
  • Conceptual 4
Traits are on a scale of 1 to 10

Addtional Traits

  • Insightful
  • Organized
  • Consistent
  • Efficient
  • Focused
  • Logical
  • Responsible
  • Versatile

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  • Healthcare

    Conduent is proud to offer comprehensive and competitive benefits that reflect the value of our employees. Benefits will differ by country, please contact your recruiter for details specific to your location.

  • Balance

    Maintaining a work/life balance is the key to success.

  • Collaboration

    Department learning opportunities and company-wide digital knowledge share.

  • Compensation

    Competitive salaries.

  • Family Support

    Additional resources to support employees with families.

  • Professional Development

    Conduent offers programs to help advance the careers of our employees.

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SAM Consultant- IBM ILMT



Working in a team environment, the SAM Consultant as an individual contributor is responsible for implementing, engaging, assisting customers in understanding and managing IBM Compliance Engagements and support primarily on Implementation /Troubleshooting IBM License Metric Tool (ILMT).

  • Key Focus and Objectives for Role:

    • Implementation experience on IBM License Metric Tool 7.x and 9.x.

    • Planning, Configuration, Support and Maintenance of ILMT Tool.

    • Executing Proof of Concepts in customer environments

    • Managing and supporting hosted and on premise SAM implementation of ILMT tool.

    • Understand Software Asset Management Lifecycle.

    • Subject matter expert in IBM sub-capacity licensing and reporting in distributed environment.

    • Knowledgeable on Processor Value Unit - PVU, Resource Value Unit – RVU & other metrics.

    • Research, read and understand software license agreements.

    • Candidate should know to perform IBM software bundling. Should be knowledgeable to obtain and interpret Passport Advantage data.

    • Use ILMT, TAD4D, BigFix Inventory.

    • Hands on Expertise on various SAM solutions, Eracent/Snow/Flexera.

  • Roles & Responsibilities:

    • Consulting with customers regarding IBM SAM project requirements

    • Interaction directly with customers to troubleshoot and solve configuration issues

    • Implement / Configure IBM ILMT and answer customer queries

    • Document customer configurations within their environment

    • Creating technical and functional documentation as per requirements

  • Methodical Competence:

    • Strong Analytical skills

    • Strong Logical skills

    • Skills in business process analysis

  • Functional /Technical Competence :

    • Sound understanding of technical skills regarding system platforms (client & server) and other midrange environments for IBM i.e. Linux / Unix / AIX and infrastructure and networking on IBM platform

    • Ability to install / configure IBM ILMT, IEM, DB2 and SQL.

    • Basic Knowledge of CMDB’s, and Software Management tools / solutions highly desired.

    • Hands-on experience with Active Directory, User Management, Working with Citrix , VM, Windows Server Administration etc. would be a plus

    • Setting up security, generate certificates, Firewall openings & Proxy installations.

    • Defining Roles and Users in ILMT Environment

    • Manage and Setup Access to VM Managers

    • Packaging of the ILMT agent per OS

    • Deploying the agents and Define method to install the agent on new future servers

    • Strong hands on experience on various troubleshooting scenarios on ILMT and ILMT Agents on different platforms

  • Experience:
    (Must Have)

    • At least 5-8 years of proven experience in IBM Licensing / IBM Bundling Analysis/IBM ILTM Tool / IBM End point manager ( IEM ) implementation experience ( installation/ configuration/ troubleshooting )

    • Full-Time Graduate in Computer Science / Information Technology / Equivalent diploma in IT. Candidates with SAM Certification is (preferable)

    • Excellent communication skills

    • Knowledge of various contract terms and vendor management.

  • Experience
    : (Nice to Have)

    • ITIL V3 foundation certification.

    • IBM Certified Deployment Professional / IBM
      Certified Solution Advisor / Any other relevant IBM certification

  • Personality:

    • Outstanding ability to think creatively, and identify and resolve problems

    • Motivate & inspire team members

    • Keen on detailing and logical reasoning

    • Maintain healthy group dynamics

    • Provide guidance to the team based on management direction

    • Ability to professionally interact with people of diverse cultures and regions

    • Ability to juggle multiple projects/activities simultaneously

    • Create an environment orientated to trust, open communication, creative thinking & cohesive team effort.

    • Recognize & celebrate team & individual accomplishments & exceptional performance

    • Strong presentation, communication, organization, multitasking, and time management skills

    • Strong networking abilities.


The Conduent difference

We’re the world’s largest business process services company — and we’re modernizing the constituent experience.

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We improve moments in millions of lives in a variety of industry sectors.

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We celebrate new ideas and turn them into unique customer value.

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