Benifits Associate - Tempe, Arizona
As a team member in our Customer Care business, you’ll focus on building trust with our clients. Depending on your role, you could be helping customers directly through voice and chat, training tomorrow’s leaders, or leading the way to ensure our centers run more smoothly. At Conduent, we give our employees the opportunity to further develop their interpersonal communication skills and push boundaries of collaborative thinking.
- Full Time
- Entry Level Customer Service
- Benefits Included
What will make you successful at Conduent?
Check out the traits we’re looking for and see if you have the right mix.
- Communicator 9
- Problem-Solver 9
- Personable 8
- Compassionate 7
- Multi-Tasker 6
- Creative 5
- Team Player
Conduent is proud to offer comprehensive and competitive benefits that reflect the value of our employees. Benefits will differ by country, please contact your recruiter for details specific to your location.
Department learning opportunities and company-wide digital knowledge share.
Conduent offers programs to help advance the careers of our employees.
Project Based Call Center Representative
Open Houses will be hosted onsite every Tuesday and Thursday from 9:00 AM to 4:00 PM. Please allow 2-3 hours for the entire process!
Currently, we are seeking excellent Benefits Admin Specialist to join our team at 2900 S. Diablo Way, Bldg. C, Suite 161, Tempe, AZ 85282. This position is a call center position assisting people with inquiries regarding their Health and Welfare benefits. Ideal candidate is someone who is dependable, analytical, adheres to company/call center policies, researches information before going to the Technical Analyst for assistance, ability to communicate professionally with each client interaction & diffuse irate callers, timely manage his/her workbox, and adheres to assigned schedule and established departmental metrics (ACW, Unscheduled Aux time, etc.); can sit for periods of time. If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.
- Temporary Project Based Positions with opportunities to go Perm!
- Competitive compensation plus growth potential!
- Service Center open Monday through Friday. (Must be flexible to work any shift between 6:00 AM to 9:00 PM)
- Paid training (MUST be present for training between the first 4-6 weeks)
- MUST be able to consent to a background check and drug testing
- MUST pass a 30 minute customer service assessment.
- Typing skills of 25 WPM or more.
Required Skills & Abilities:
- Must have High School Diploma/GED
- Excellent oral and written communication
- Strong computer skills to include Windows, Microsoft Office, and Internet Explorer
- Health & Welfare and Defined Benefits Knowledge
- Call Center/Customer Service/Service Center environment
If this describes you, then apply online today!
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form.
The Conduent difference
We’re the world’s largest business process services company — and we’re modernizing the constituent experience.Learn More
We improve moments in millions of lives in a variety of industry sectors.Learn More
We celebrate new ideas and turn them into unique customer value.Learn More